Updated on 09/07/2026
art 1. Who is responsible for the processing of my personal data?
art 2. Personal data we collect
art 4. How we use the information we collect
art 6. Third-party partners and integrations
art 8. Measures to object to data collection
art 10. Changes to this Privacy Policy
ARTICLE 1. WHO IS RESPONSIBLE FOR PROCESSING MY PERSONAL DATA?
1.1 Data Controller
“Privacy policy & Cookie management”: refers to this act.
The terms “IntendanceBasque”, “we”, “us” or “our” used in this Policy refer to the operating company, IntendanceBasque, which is responsible for the information concerning you under this Privacy Policy (the “Data Controller”).
“User” designates all users of the service, namely Internet users: owners or any other visitor.
The terms “site” designate the website www.intendancebasque.fr
ARTICLE 2. PERSONAL DATA WE COLLECT
2.1 Information required to use the "www.intendancebasque.fr" website
We collect personal data about you when you use the contact form. Without it, we would not be able to respond to your request.
2.1.1 Information regarding identity
When filling out the contact form, you will be asked to provide information regarding your identity: surname(s), first name(s), email address, and telephone contact details.
2.1.2 Information regarding your search
This can be any information you wish to provide to us in the contact form.
2.1.3 User-generated content
This can include all photos, videos, and other content you choose to provide.
2.1.4 Support information
This may include call recordings and transcripts—in accordance with applicable legal requirements—as well as chat information and messages collected to provide user support services, particularly to investigate and address user concerns and to verify and improve our support processes.
ARTICLE 3. COOKIE MANAGEMENT
The User is informed that, during visits to the site, a cookie may be automatically installed on their browser software.
Cookies are small files temporarily stored on the User’s computer hard drive by their browser; they are necessary for using the site. Cookies do not contain personal information and cannot be used to identify an individual. A cookie contains a unique identifier that is randomly generated and therefore anonymous. Some cookies expire at the end of the User’s visit, while others remain.
The information contained in the cookies is used to improve the www.intendancebasque.com site.
By browsing the site, the User accepts them.
However, the User must provide consent for the use of certain cookies.
If the User does not accept them, they are informed that access to certain features or pages may be restricted.
The User may disable these cookies via their browser settings.
However, the trouvetonloc.com site uses only technical cookies that are essential for the site’s proper functioning (such as enabling secure authentication).
The use of these cookies does not require your consent prior to connection.
ARTICLE 4. HOW WE USE THE INFORMATION WE COLLECT
We use personal data as described in this Privacy Policy.
We may process this information to:traiter et répondre à votre demande,
- To provide you with support,
- To send you messages and updates,
- To perform analysis, debugging, and research,
- To improve and develop our products and services,
- To detect, prevent, assess, and address fraud and security risks,
- To protect users from illegal activities or other behavior,
- To comply with our legal obligations,
- To resolve disputes with our usersfaire respecter nos contrats avec des tiers,
- comply with the law,
We may also process this information to:
- to send you promotional, advertising and marketing messages, and other information,
- to analyze characteristics and preferences in order to send you promotional and marketing messages, advertising and other information that may be of interest to you,
- invite you to events or other occasions.
In accordance with Article L. 223-2 of the Consumer Code, we inform you that you have the right to register, free of charge, on the list of individuals who do not wish to be contacted for telephone solicitation: www.bloctel.gouv.fr.
ARTICLE 5. SHARING AND DISCLOSURE
5.1 Transmission of your personal data
We may share your information with the following entities:
5.1.1 Comply with the law, respond to legal requests, prevent harm, and protect our rights
If we deem it reasonably appropriate, we may disclose your information to courts, law enforcement agencies, government or public authorities, tax authorities, authorized third parties, or other Users, if and to the extent that we are required or permitted to do so by law or when disclosure is reasonably necessary to: comply with our legal obligations; comply with a valid legal request, such as a subpoena or court order, or respond to claims made against IntendanceBasque; respond to a valid legal request in connection with a criminal investigation regarding alleged or suspected illegal activity; respond to or address any other activity that could expose IntendanceBasque, you, or any other user to legal or regulatory liability; investigate potential violations of applicable law, including emergency situations involving a risk of death or serious physical harm; respond to requests from or in connection with actual or potential legal claims or proceedings involving IntendanceBasque and/or third parties, in accordance with applicable law; or protect the safety, security, rights, or property of IntendanceBasque, its employees, its users, or members of the public.
5.1.2 Business Sale
If IntendanceBasque undertakes or participates in a merger, acquisition, restructuring, asset sale, or bankruptcy or insolvency proceeding, it shall be entitled to sell, transfer, or share all or part of its assets—including your information—in connection with or in anticipation of such a transaction (such as during due diligence). In such an event, we will notify you before your personal data is transferred and becomes subject to a different privacy policy.
ARTICLE 6. THIRD-PARTY PARTNERS AND INTEGRATIONS
6.1 Third-party service terms
Certain parts of the site may link to third-party services. IntendanceBasque neither owns nor controls these third parties. When you interact with these third parties, choose to use their services, or provide them with information about yourself, your use of those services is subject to the providers' privacy policies, including their terms of use.
ARTICLE 7. SHELF LIFE
7.1 Retention periods
Your personal data will be retained for up to three years following the end of the business relationship.
At the end of this period, the data will be deleted.
7.2 Residual copies
To the extent that we protect information against accidental or malicious loss and destruction, residual copies of your personal data may not be deleted from our backup systems for a limited period.
ARTICLE 8. MEASURES TO OBJECT TO DATA COLLECTION
The privacy policy provides for opposition measures for users, which the data controller, IntendanceBasque, undertakes to respect and implement at the request of a user.
These are: right of withdrawal, right of access and right of opposition.
The right to object allows individuals to refuse the use of their personal information for specific purposes stated at the time of collection. For example, one might agree to provide information but object to it being disclosed to third parties, added to the platform’s mailing list, or used for direct marketing purposes.
Exercise your right to object via email: contact
The right to opt out allows internet users, among other things, to request the removal of their personal information from mailing lists.
Exercise your right to opt out via email: contact
The right of access allows data subjects to know what personal information is held by the site, with the option to update it.
To view and modify your personal information, please contact us via the contact link.
ARTICLE 9. SECURITY
Although no organization can guarantee perfect security, we continuously implement and update our administrative, technical, and physical security measures to protect your information against unlawful or unauthorized access, loss, destruction, or alteration.
ARTICLE 10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. Where appropriate, we will publish the revised version of the Privacy Policy and update the "Last updated" date at the beginning of the document.
ARTICLE 11. CONTACT DETAILS
For any questions or complaints regarding this Privacy Policy or the processing of personal data by IntendanceBasque, you may contact us via our website by clicking HERE.